Refund policy

Returns: No returns are allowable without prior consent and specific shipping instructions issued by the factory along with a return authorization number to be clearly marked on the package.

Inspection by Purchaser: Purchaser shall carefully inspect all deliveries of products as they are received and report any discrepancy in writing to Access Marketing, Inc. within 10 business days of the delivery date.  Failure by Purchaser to inspect and report any order discrepancy or irregularity shall constitute a waiver of nonconformity that was reasonably discoverable by such inspection.

Warranty: Access Marketing, Inc. products are manufactured using the finest materials, equipment, and modern techniques available.  Close personal attention is given to each order to assure it conforms to specifications and our own high standards.  Each order is inspected at every stage of the production process to assure the desired results.

Access Marketing Inc. warrants all merchandise to be free from defects in material and workmanship, and will promptly replace unsatisfactory items. Reference the Inspection by Customer section of Terms & Conditions for complete details of the return process.  

Warranty is limited to replacement of defective merchandise returned to Access Marketing, Inc.. Approval by factory is required prior to return of merchandise.  A return authorization number issued by the factory must be clearly marked on all returned boxes and packing slips for those boxes.  

If merchandise is not returnable to factory due to use and distribution by Purchaser, then the Purchaser will be considered as having received full value of order.